Site Policies

PRIVACY POLICY

January 1, 2009

Overview

At Judith Leiber LLC (“Judith Leiber”), we value our customers and firmly believe in your privacy and the security of your personal information. We are committed to using any information you give us in a responsible manner. The information we collect about you in our Judith Leiber stores and on our web site, is in an effort to improve your shopping experience and to communicate with you about our products, promotions and services. You're very important to us and we want to provide you with a safe and secure online experience. Neither your name nor any other personal information is sold or shared with any other non-affiliated company or agency. Under certain circumstances, we may share your information with business partners that assist this site function and help in fulfilling your order. This Privacy Policy covers only information collected at this web site, and does not cover any information collected offline or collected at our stores.

Complete Privacy Policy

This Privacy Statement describes what, how and why we collect your information and when we use your information, and gives you choices as to how we use it. We suggest that you review this Privacy Statement periodically as we may update it from time to time. You can tell if the policy has changed by checking the revision date that appears on this policy.

What information does Judith Leiber collect about me?

Every time you visit our website, we automatically collect your Internet service provider's address, the Web page from which you came, and a record of your activity on our site. When you purchase from Judith Leiber or request a catalog (if any), we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order or send you the catalog. We also collect the information you provide to us when you register for "My Account", participate in a contest or sweepstakes promotion, fill out a survey or questionnaire, or contact us (for example via email). If you choose to fill in the additional requested information in My Account, then you are also authorizing Judith Leiber to store such information until such time you decide to change or delete such additional information. By doing so, although your information will still be stored with us, the information will not be accessible to anyone else from that computer.

How do you use my personal information?

The information we collect is used for various purposes: it allows us to tailor our product offer and improve your shopping experience, making shopping easier and more enjoyable; it enables us to provide the services you request; to process your purchases and confirm your orders; to customize the content and layout of our pages; to notify you about updates to our websites and products; to improve our customer service; to provide you with marketing information; and to communicate with you by email, phone, or other means. The information you supply to us is added to our customer database. You may receive periodic mailings or telephone calls from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such mailings or telephone calls from us, please contact us. To serve you better, we may combine information you give us online and in our stores. We may also combine that information with publicly available information and information we receive from or cross-reference with our strategic partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Email List

We periodically send you emails about new products and services, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, please contact us, or click the "unsubscribe" link on any promotional email you receive from us. Please allow at least 10 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request. Please note: In order to process your purchases we may send you a confirmation email or we may contact you by mail or telephone if we have questions about your order.

Others That We May Share Your Information With

Service Providers: In some instances, we may use third party companies to help us provide our products and services to you, to assist us in managing customer information, to fulfill promotions and to communicate with you. Some of these companies may be given access to some or all of the information you provide to us, and some may use cookies on our behalf. These companies are contractually-restricted from using your information in any manner other than in helping us to provide you with the products and services available from Judith Leiber.

Government Agencies: We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.

Links to Other Sites: While visiting our web site, you may link to sites operated by our affiliated companies, business partners or other third parties. This does not mean that we are endorsing their sites. We do not make any representatives or warranties about any web site you may access through Judith Leiber. Our privacy practices may differ from those other sites. Please make certain that you understand the other site’s privacy policy before providing personal information.

Use of Cookies

Judith Leiber uses cookies to enable us to quickly retrieve specific information from you regarding your previous visits and to recall features that you may have customized on your browser. The use of cookies provides you a convenient time saving feature.

Pixel Tags

Judith Leiber also uses pixel tags, which are tiny graphic images, on our emails. Pixel tags assist us in analyzing our customers’ online behavior and measure the effectiveness or our website and advertising.

How do I know my information is secure?

Judith Leiber goes to great lengths in keeping your financial information private and safe. We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use every reasonable means to ensure the security of information you transmit to Judith Leiber, we cannot guarantee that such information will not be intercepted by third parties. We will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law. Please note, however, that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

How do I know my order went through?

Once you place your order online, you will receive a confirmation email along with a UPS tracking number. Depending on which shipping method you select, you will be able to track your order online to ensure that it arrives on time. UPS Next Day Air, 2nd Day Air, and 3 Day Select are available shipping options.

Children’s Policy

Judith Leiber does not seek to solicit information from anyone under the age of thirteen (a “Child”). If a Child submits information to us and we know that the person submitting the information is a Child, we will not use it for any purpose. We will delete the information as soon as we discover it and we will not disclose it to third parties. Our online contests or sweepstakes are restricted to entrants who are at least 18 years old.

Your California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Judith Leiber LLC, ATTN: Retail, 600 Madison Avenue, 17th Floor, New York, NY 10022, 1-212-736-4244. Please allow 30 days for a response.

Contact Information

Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns, at: Judith Leiber LLC, ATTN: Retail, 600 Madison Avenue, 17th Floor, New York, NY 10022, 1-212-736-4244. (Please note: When you contact us, please provide your name and address exactly as it appears on correspondence you have received from us.)

Changes To This Privacy Policy Statement

Periodically, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If our information practices change at some time in the future we will post the policy changes on the privacy page of our website to notify you of these changes. You should check our website periodically for more information on how we use the data we collect. If there is a material change in the manner we use data that we collect, we will update this Privacy Statement to reflect these changes.

INTELLECTUAL PROPERTY OWNERSHIP AND USE

Please be aware that as you visit the JudithLeiber.com web site, your use of our site is subject to applicable laws governing ownership and use of intellectual property, including our trademarks and copyrights.

Trademarks

You may not use any of the Judith Leiber trademarks or trade dress without the prior written permission of Judith Leiber LLC. Trademarks or trade dress include the Judith Leiber name and logos, and other graphics, logos, page headers, button icons, scripts, and service names of the Judith Leiber products, services, and programs. Any other trademarks that may appear on our web site, are the property of their respective owners, who may or may not be affiliated with or sponsored by us or by any of our affiliates.

Copyright

All graphics, logos, text, images, audio clips, digital downloads, and date compilations appearing on this web site, including the software used to create them, are owned by Judith Leiber, and as such, are protected by U.S. and foreign copyright laws. Any use of any of the content, except electronically copying and/or printing “hard copies” from the web site for personal, non-commercial use related to placing an order or shopping on the web site, are strictly prohibited, including linking or framing to this web site, unless you first receive our prior written approval.
Fragrance images provided by eFashion Solutions.

Errors and Inaccuracies

We always try to provide complete, accurate, and up to date information on our web site. Unfortunately, due to human error or technical error, mistakes may occur. This site may contain mistakes, inaccuracies, omissions, some of which may relate to pricing and availability, or not complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change, adjust, or upgrade information at any time without prior notice.

Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to this web site, its content, or the information available on or through the web site; they are provided ‘as is”, with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of this web site or any other linked site. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

Applicable Law

By using our web site, you agree that the laws of the State of Ohio, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and us or any of our affiliates regarding your visit to and use of our web site.

Your Consent

By using this web site, you are agreeing to the terms contained in this Policy. Please note that we reserve the right to change or modify this Policy from time to time by posting to the Web Site. It is your obligation to review this Policy again when updates are posted on the web site, and by continuing to use the web site you agree to this Policy and any updates, and is undertaken at your own risk.