FAQs
FAQs (Frequently Asked Questions)What is Judith Leiber?
Judith Leiber, the American luxury brand, is synonymous with elegance, style and sophistication. Each product is executed with meticulous attention to detail and flawless hand-craftsmanship. Judith Leiber has re-defined the accessories category with products that are on the cutting edge of high fashion while always remaining timeless classics.
I have a product suggestion — who can I speak to regarding my idea(s)?
A) We welcome any input you may have. Please send an email to info@judithleiber.com and tell us what new products you would like to see from Judith Leiber.
Where are the Judith Leiber boutiques located?
Please visit Our Locations for store locations.
What is the policy for gift card use?
Gift cards cannot be redeemed for cash, be combined with any other sale, discount or promotion or for special orders. Not valid for eyewear, fragrance or jewelry purchases.
How do I take care of my Judith Leiber product?
Please follow these guidelines to ensure lasting enjoyment of your Judith Leiber:
For Minaudieres, Pillboxes and Keychains:
1. Gently wipe the item with a smooth, soft, dry cloth. No other cleaning agent is needed to clean your product.
2. Store the handbag item in the protective pouch provided.
3. Avoid exposure to moisture as well as extreme heat or cold.
4. Do not expose your Judith Leiber products to perfume or hair care products.
For Judith Leiber Eyewear:
1. Please rinse lenses with a mild detergent and warm water.
2. Use only the soft lens cloth provided for daily cleaning of the lenses.
Please note: A professional optician must perform adjustments to your Judith Leiber Eyewear.
Our Eyewear is guaranteed for one year from date of purchase. Eyewear requiring repairs must be taken back to the place of purchase.
My Minaudière is missing some tiny crystals – can these be replaced?
Please visit our Repairs page for more information.